At Nudient, you can make a return or exchange you product within 14 days of receiving your order.
Please note that you cannot return products from different orders in the same package and the products have to be in the same condition as they were when you received them. Return cost 10USD.
1. Contact our support.
Contact us at [email protected] to retrieve your return label.
2. Print the return label you have been provided with.
It can take up to 72h before you receive your return label.
3. Post your return, with the given return label.
Make sure that you return the package as a letter as the return label doesn’t need to be scanned. You will not receive a tracking number or a receipt for it.
4. Your return will be handled at our warehouse.
A refund will be sent to the same bank account that you paid your order with.
To get your refund as soon as possible, please post your return to us directly after you have registered your return. A refund usually takes 2-5 business days from the day we receive the return to our warehouse.